About us

We built this around the hard sales, not the easy ones

Sail Legal is a licensed conveyancing firm. We handle ordinary sales and purchases perfectly well, but the reason we exist is the ones with something else going on - a death, a separation, a title nobody has looked at in forty years.

Why

The complicated ones get treated as an inconvenience

In a high-volume conveyancing firm the file that needs thinking about is the file that loses money. It gets passed around, it waits, and the person on the other end of it cannot get a straight answer about what is happening.

Those are exactly the files we wanted. A probate sale where the seller has to prove they are entitled to sell. A divorce where two people who are not speaking both have to agree. A property nobody can find the deeds for.

They are not actually harder, they are just less familiar. Do them every week and the steps are known - which is the whole difference between a sale that takes an extra four months and one that does not.

How we work

The things we decided to do differently

None of this is clever. It is mostly just deciding that the annoying parts are our job rather than yours.

A named conveyancer, whose direct line and email you have, rather than a case reference and a queue
We chase the other side. If the buyer's solicitor has gone quiet, that is our problem to solve, not something to report back to you
We start the work before we are asked for it - enquiries answered in advance rather than after they arrive
We tell you when nothing has happened, which is more honest than silence and usually more useful
We work alongside the estate agent rather than treating them as a separate conversation

Regulation

Who regulates us, and what that means

Sail Legal Limited is regulated by the Council for Licensed Conveyancers under licence 14065. The CLC is the specialist regulator for property lawyers, and licensed conveyancers are regulated to the same standard as solicitors for this work.

That means client money is held under the CLC's rules, we carry compulsory professional indemnity insurance, and if you are unhappy you have a route to an independent ombudsman that does not depend on us agreeing with you. Our complaints procedure sets out how that works.

Protection

CLC Compensation Fund

If you make a valid claim against us for a loss arising out of work for which we are legally responsible, and we are unable to meet our liability in full, you may be entitled to claim from the Compensation Fund administered by the Council for Licensed Conveyancers (from whom details can be obtained).

See what it would cost

Fixed fee, quoted before you commit to anything.

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